Privacy Policy

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Privacy Policy

Last updated: August 2026

AuDHD Therapist is committed to protecting your privacy and treating your personal information with care, respect and transparency.

Who is responsible for your information?

AuDHD Therapist is operated by Jane Williams.

For privacy or data protection enquiries, you can contact:

jane@audhdtherapist.co.uk

Website: audhdtherapist.co.uk

Information I may collect

Depending on how you use this website or contact me, I may collect information such as:

• your name;
• email address and contact details;
• information you provide when making an enquiry or requesting a booking;
• correspondence between us;
• information necessary to provide a service to you;
• technical information generated when you visit the website, such as basic website or cookie data.

If you choose to discuss your health, disability, neurodivergence, mental health, medication or other personal circumstances, this may include special category personal data.

Please do not send detailed clinical or highly sensitive information through a general website enquiry form unless it is necessary.

Why I use your information

I may use your personal information to:

• respond to enquiries;
• arrange appointments or services;
• communicate with you;
• provide agreed therapy, support or related services;
• maintain appropriate professional and administrative records;
• meet legal, safeguarding, insurance or professional obligations;
• manage and improve the website and services.

I will only use personal information where there is an appropriate lawful basis for doing so.

Where special category information is processed, I will also identify an appropriate additional legal condition for processing that information.

Sharing your information

I do not sell your personal information.

Information will only be shared where necessary, for example with service providers used to operate the website, email or booking systems, or where disclosure is required by law or necessary to address a serious safeguarding concern.

Where third-party services are used, I will take reasonable steps to ensure that personal information is handled appropriately.

How long information is kept

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, including any legal, professional, insurance or record-keeping requirements that apply.

Retention periods may therefore differ depending on whether you have simply made an enquiry or gone on to receive services.

Security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse or disclosure.

No internet or email system can, however, be guaranteed to be completely secure.

Your rights

Depending on the circumstances, data protection law may give you rights including the right to:

• ask what personal information is held about you;
• request a copy of your information;
• ask for inaccurate information to be corrected;
• ask for information to be erased in certain circumstances;
• restrict or object to particular uses of your information;
• withdraw consent where consent is being relied upon.

To exercise a privacy right, contact:

jane@audhdtherapist.co.uk

Cookies and website analytics

This website may use cookies or similar technologies that are necessary for it to function.

If optional analytics, advertising or other non-essential cookies are used, you will be given appropriate information and choices about them.

Complaints

If you are concerned about how your personal information has been handled, please contact me first so that I can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.

Changes to this policy

This privacy policy may be updated as the website and services develop. The latest version will always be available on this website.